by eshuey | Jul 6, 2022 | About Us, Get a Demo, Metal Estimation, SecturaFAB
When the functionality between competing software packages is minimal, its customer service that can make all the difference. Here are some areas to consider. Training Customer support encompasses all areas where the vendor interacts with the fabricator. ...
by eshuey | Jun 14, 2022 | About Us, Around the Shop, SecturaFAB
All companies genuinely want to see their customers succeed and will take steps to help ensure that success. In the software business, customer success is the ultimate win-win. The fabricator walks away with the reassurance that they’ve picked the right software and...
by eshuey | Sep 20, 2021 | About Us, ERP Software, Get a Demo, Integration, SecturaFAB
There is no shortage of quality ERP systems for fabricators and machine shops to choose from. Each with an impressive list of features and functionality. Let’s take a closer look at one of these systems. The Software Formerly Known as Epicor Epicor recently rolled out...
by eshuey | May 21, 2021 | About Us, Get a Demo, Metal Estimation, SecturaFAB
The Importance of Trust in a Software Solutions Provider Human nature compels us to want to do business with the people we like. So, for many fabricators, all else being relatively equal, likability is the trump card. You may be willing to pay a little more for the...
by eshuey | Feb 15, 2019 | About Us
During the cutting process the laser head is traversing to its next cut often very fast and close to the material surface. If a piece of material has tipped up and is protruding above the surface area, a collision is likely to occur. In most instances, damage to the...
by eshuey | Oct 28, 2018 | About Us
During the cutting process the laser head is traversing to its next cut often very fast and close to the material surface. If a piece of material has tipped and is protruding above the surface area a collision is likely to occur. In most instances damage to the laser...
