“This speeds up the quoting process a lot,” said Almanza.
It also changes the requirements for the quoting role at the company. In the past NPL filled sales positions with employees with 10 to 15 years of shop floor experience. Today it can generate reliable quotes with less experienced employees.
“Filling sales positions isn’t a problem,” Almanza said. “We’re more concerned with finding operators and other skilled laborers than salespeople. Our quoting software makes sales quick and simple. We now have the flexibility to reallocate resources from the shop floor or front office to help sell when needed.”
SecturaSoft is a new company on the market.
“They customized the software for our needs,” Almanza said. “For instance, not every company wants a complete breakdown of every service included in a quote, but we want to make sure the customer understands precisely how their payment breaks out and how part order volume can affect that cost. They helped us sort through all of that.”